I have never suggested that your issue is a one off. I've sent you a private message requesting some information and once I have your reply, I can help. Sign up, tune into the things you care about, and get updates as they happen. Good folk to know 0 Kudos All Forum Topics Previous topic Next topic Digital life blog Categories Bits and bytes Digital for good How it all works Tips and tricks Knowledge this contact form
This email and any attachments are or may be confidential and legally privileged and are sent solely for the attention of the addressee(s). Who's who? Neither am I impressed that you've been away for a week. I am also very sorry. have a peek at these guys
I understand that you were unhappy with Sue's response, and I can appreciate that it didn't answer all your query's. Ben B View Public Profile Find More Posts by Ben B 13-10-2010, 19:22 #3 VMboy cf.mega poster Join Date: Oct 2008 Posts: 1,032 Re: Info Message Pops Up, Plus I hope you will agree that this is a very simple and well-focused letter. And does it happen on any channels on particular?
Keep the community welcoming for all. I'm still interested in why the program guide is always wrong for BBC3. Pressed red. Although I can't know for sure, I reckon NTL/Virgin Media keep it this way because then the FLOOD of irate customers is held back, and that adds insult tin injury.
Nine minutes after a channel change. Regards, Chris From: Clarke, James X [mailto:[email protected]] Sent: 02 November 2007 14:10 To: [email protected] Subject: RE: Complaint ref 6116239. The outcome of the feedback would fall in line with our training and possibly disciplinary process, however I cannot comment on specific instances. 3. http://community.virginmedia.com/t5/Virgin-Media-TiVo-service/Error-code-3010/m-p/2886006 e.
Bit annoying. 0 Kudos markintheburgh Joining in 2 0 0 Registered: 07-08-2015 Message 5 of 23 (923 Views) Flag for a moderator Re: Error code 3010 Post options Mark as New WHY IS 119 SO BAD THE ENGINEERS RECOMMEND NOT USING IT? Twitter may be over capacity or experiencing a momentary hiccup. He agrees the program guide is unreliable and has been for a very long time.
Your conversations with technicians and agents regarding the reliability of VoD give the impression that the reliability is poor all over the country. http://www.cableforum.co.uk/board/showthread.php?t=33670806 cancel Send Updated 10/10/2016 12.12 PM Was this answer helpful? No issues in your area. I've had dealings with him before.
There is no reason why, as I agree they should have been dealt with earlier. http://prcflow.com/virgin-media/virgin-media-error-code-6179.html I therefore have a recording of when the message last occurred. I have no clue - do you? Hover over the profile pic and click the Following button to unfollow any account.
I can watch news channels. Sometimes when you enter new channel numbers, the channel changes - other times - you need to press SELECT. Sign up By using Twitter’s services you agree to our Cookie Use and Data Transfer outside the EU. navigate here I suggest the obvious metric would be the percentage of program requests which start and end without fault.
With regard to documenting the efforts online, I do not understand what you mean, as I believe you are publishing all our mails online already? Have you read our Digital life blog yet? Since then, VirginMedia have fixed NOTHING and have introduced SEVERAL NEW PROBLEMS WHICH YOU HAVE KNOWN ABOUT FOR THREE WEEKS.
Have we had poor response times in the past? I wonder if anyone, at any point, felt really bad about doing that. She accepts that reliability has been a problem nationally - and for for years. That is not a mystery of modern science, it's a common occurrence, as is arranging cover for your absence.
After an incredibly painful journey to get to him I finally persuaded him that he COULD do something about the fact that Discovery Wings always came out of intermission 7 minutes Was anything resolved at this stage or does your Video on Demand issue still exist? I have asked them to advise me of what we can do to get your service working as it should, and to advise me of any regional/national software issues, and what his comment is here Quote 1092". 8/11/2007 Good morning James, I hope you're well.
Service quality has been grim from the start but I've stuck with them, because I got to them from a stinking BT and won't go back there, and because there's every Quote 110" Power cycled box. 119 & 120 Red button now gives "You cannot currently access programs via this channel - try again later" I will update you with each new Great. And of course, the original problem with Video-on-Demand remains un-changed.
I have submitted various problems by that route, and have not received a single response - ever. Fill in your issue and details and submit. Great. SNR and signal levels look fine, though, so I would definitively suggest swapping his box for a Samsung - ideally a Samsung 2100 if he is a Langley or Bromley customer.
Nathan assured me that whoever called would know the history, and he told me a supervisor would come with the engineer. Would not start again. "On Demand Temporarily unavailable. Please note that we are migrating our email addresses to a company wide address of "@virginmedia.co.uk". Sign up Have an account?